Issues which cannot be appealed
- Decisions that are not directly related to the person or household
- Matters that are the responsibility of other bodies or tribunals (such as repairs and maintenance which are the responsibility of the NCAT)
- Housing Provider's policies
- Matters for which clients cannot make application to housing providers
- Internal administrative and funding matters of the housing provider
- Complaints about the way a service is provided
- Programs not related to the provision of a service
- Decisions about providing more than the maximum service or benefit available under a housing provider's policy
- Decisions to provide services on an 'out of guidelines' basis
- Decisions about home purchase assistance services
- Decisions to apply the vacant bedroom charge
- Amount of assistance provided under Private Rental Subsidy
- Decision not to sell a home cannot be appealed to the Housing Appeals Committee. A client may however lodge a first level appeal with the DCJ Housing.