The Independent Appeals Agency for Social Housing in NSW
The Housing Appeals Committee (HAC) is an independent agency which deals with appeals from people unhappy with a decision of a social housing provider.
We deal with appeals from clients of both
§ Housing NSW, and
§ Community housing providers in NSW
Appeals can be about decisions made across a wide range of issues affecting tenants of social housing and applicants for housing services. See what can be appealed.
The HAC is:
We are happy to provide advice to applicants, advocates and housing providers about the appeal process or you can submit a Second Level Appeal form to appeal.
NEW! The HAC 2011-2012 Annual Overview is now available.
View a short film about the Housing Appeals Committee.
For quick information on our role go to Frequently asked Questions.