Site Help

This is the website of the Housing Appeals Committee.


This site has been designed to work with web browsers that support current World Wide Web Consortium (W3C) standards for document markup and style sheets. Some older web browsers that do not correctly support these standards may have problems displaying pages correctly.

We recommend using Microsoft Internet Explorer (versions 6.0 and above), Mozilla Firefox (versions 1.0 and above) for Windows, and Microsoft Internet Explorer (versions 5.5 and above) or Mozilla Firefox (versions 1.0 and above) for Mac OS X. All of these browsers are available to download free of charge from the following links.

Screen Resolution

The site has been optimised for viewing with a screen resolution of 1280 x 768 pixels or greater.

Viewing documents

To view some content on this site you may require a file viewer. Use the links below to download free file viewers for the document formats used on this website.


PDF stands for Portable Document Format. It’s an established way of publishing documents on the web while retaining their original printed design look.

To read a PDF document with a screen reader please visit the Access Adobe website which provides useful tools and resources. Adobe also has a free online conversion tool for PDFs.

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Increasing and decreasing text size

You can change the font size to suit you by using the icons at the top and bottom right of the page.

You can also change the text size in your browser.

  • In Internet Explorer go to View > Text Size and select Larger or Largest.
  • In Firefox go to View > Text and select Increase or Decrease.

You could also try changing the screen resolution. We recommend you set your screen resolution to 1280x768 pixels or greater.

Printer-friendly pages

Use the icon at the top and bottom right of each page which enables you to print a 'printer friendly version' of the page.  This will save paper and ink because it uses the full width of the page and omits graphics.

Email this page

Use the email this page icon at the top and bottom right of each page to email a link to this page.

Site Map

If you can't find what you're looking for by Searching, try the Site Map.

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