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How to Appeal
The appeal process has two stages:
First Level Appeal/Review is an internal review conducted by the housing provider. This review should be conducted by a delegated person or Committee, senior to and separate from the one making the original decision. The housing provider is likely to have a form to request a review. See the FACS Housing Services Reviewing Decisions Form.
Second Level Appeal is an independent review of the original decision by the Housing Appeals Committee (HAC). The Committee assesses whether the original decision was made fairly, in accordance with policy and whether all information was taken into account.
A first level review must be completed by the housing provider before appealing to the Housing Appeals Committee.
The form to appeal to the HAC should be provided by the housing provider with their internal review decision but can be obtained from the HAC Secretariat, if needed.
Once the HAC Appeal Application Form has been completed and signed, send it to the HAC for processing.