Appealable Issues for tenants of a social housing provider

Transfer

• Eligibility for transfer
• Category of transfer approval granted
• Eligibility for priority transfer
• Locational approved for transfer
• Relocation of a tenant for management purposes
• Transfer of tenants under Relocation powers

Rental subsidy assessment

• Calculation of, change to, or cancellation of rental subsidy
• Water charges related to subsidy

Modification to property

• Need for modifications for disability/medical reasons only (not maintenance or upgrade issues - see Consumer, Trader and Tenancy Tribunal CTTT)

Mutual Exchange

• Eligibility for approval to exchange

Absence from Dwelling

• Permission to be absent and rent calculation during absence

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Tenure Categories and Tenure Review

• Length of tenure granted
• End of tenure eligibility review

Tenant Charges

• Charges at vacation of dwelling where not covered by the CTTT

Offers of a Property - transfer

• Whether 'reasonable' offers are made and an offer counted for purpose of offers policy
• offers made to tenants under Relocation powers

Headleasing

• Relocating tenants to other social housing at the expiry of headlease.

  (clients cannot appeal about obtaining headleased housing).

Joint Tenancies

• Eligibility for joint tenancy

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